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By “change”, we understand the replacement of a product for a different product or the same type of product with a different colour/size.
In order to agree on the terms of the change, write us an email to firstname.lastname@example.org or call us: 667 985 043 (prefix 0034 from outside Spain or 01134 from the US and Canada).
TERMS AND CONDITIONS FOR CHANGESYou can always change a product as long as it is in the same conditions as when you received it. You can also change or return a defective product.
If you have tried the product, you have 7 calendar days to send it back and our factory will analyse its conditions. Once it has been received, we will offer you the best solution, which will be either the change for another product paying part of it or without paying anything as per the condition of the product (excluding shipping costs).